Flexible Dialling
Predictive, progressive, preview, and manual dialling aligned to your campaign.
Managed Vicidial & predictive diallers
Vicidial Hosting South Africa for Serious Call-Centre Operations
Professionally configured, managed, and supported Vicidial platforms for sales, collections, support, lead generation, BPO, and blended environments.
Capabilities
Designed for Dependable Business Communication
Inbound & Outbound
Run inbound queues, outbound campaigns, or blended agent environments.
Live Management
Real-time dashboards, monitoring, coaching, dispositions, lead recycling, and DNC controls.
Recording & Reporting
Call recording, searchable history, agent reporting, campaign analytics, and operational visibility.
Remote Agents
Support approved remote agents with compatible webphones, softphones, and secure connectivity.
Integration & Scale
APIs, CRM integration, AMD options, and scalable single-server or clustered designs.
Built around your requirements
From Initial Design to Ongoing Support
We assess your users, call patterns, operational goals, destinations, connectivity, compliance needs, and integration requirements before recommending a solution.
Requirement discovery
Solution and capacity design
Configuration and testing
User or agent onboarding
Reporting and recording options
Support and future scaling
Ready to Improve the Way Your Business Communicates?
From cloud telephony and SIP trunking to fully managed call-centre platforms, TrueVoip gives your team the technology to connect, perform, and grow.