Legal & privacy
Privacy Policy
TrueVoip respects your privacy and processes personal information responsibly in accordance with applicable South African law, including the Protection of Personal Information Act (POPIA).
This page provides general website wording and should not be treated as legal advice. Contractual services may include additional service-specific terms.
Information we collect
We may collect contact details, company information, service requirements, website enquiry data, support communications, billing information, and technical service records when necessary to provide or improve services.
How information is used
Information may be used to respond to enquiries, provide quotations, deliver and support contracted services, meet legal obligations, prevent abuse, maintain security, and communicate relevant service information.
Sharing and retention
Information is shared only with authorised personnel and service providers where necessary, subject to appropriate safeguards. We retain information only for as long as reasonably necessary for the purpose collected or as required by law.
Contact
Questions can be sent to info@truevoip.co.za.