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South African business communications
Smarter Business Communications. Better Conversations.
TrueVoip provides reliable cloud telephony, SIP trunking, Vicidial hosting, call-centre technology, predictive diallers, call recording, and bulk SMS solutions for businesses across South Africa.
Built for call centres, sales teams, support departments, BPOs, and growing businesses.
99.9%Platform availability target
LIVE OPERATIONS
24ACTIVE AGENTS
186CALLS TODAY
82%CONTACT RATE
ON CALL
READY
ON CALL
Connected teamsOffice • Remote • Hybrid
Purpose-built communication technology for teams that rely on every conversation.
Complete communication stack
Everything Your Business Needs to Communicate
One experienced technology partner for voice, diallers, messaging, hosting, reporting, recording, and integration.
Business VoIP
Professional cloud-based telephone systems that allow your team to make and receive calls from anywhere.
SIP Trunking
Reliable, scalable SIP trunk services designed for businesses and high-volume call centres.
Vicidial Hosting
Fully managed Vicidial hosting for inbound, outbound, blended, manual, and predictive campaigns.
Predictive Dialler Solutions
Improve agent productivity and connect more customers with intelligent campaign management and automated dialling.
Call Recording
Securely record, store, search, and retrieve business and call-centre conversations.
Bulk SMS
Send promotional, transactional, reminder, and customer engagement messages at scale.
Why TrueVoip
Communication Technology You Can Depend On
Whether you have five agents or hundreds of users, TrueVoip can design a communication solution around your business.
Why Businesses Choose UsReliable South African voice infrastructure
Solutions designed for businesses and call centres
Fast deployment and configuration
Scalable systems for small and large teams
Transparent pricing
Local technical support
Detailed call reports and analytics
Secure call recording
CRM and API integration options
Flexible prepaid and monthly packages
Managed call-centre technology
Powerful Vicidial Solutions for Modern Call Centres
Run your entire call-centre operation from one powerful platform. TrueVoip provides professionally configured and managed Vicidial systems for sales, collections, customer service, lead generation, appointment setting, and inbound support.
Built around your operation
Predictive, progressive, preview, and manual dialling
Inbound and outbound campaigns
Remote agent support
Real-time dashboards
Agent monitoring and call coaching
Call recording
Lead recycling and campaign management
Custom dispositions
DNC management
Detailed reports
API and CRM integrations
AMD and voicemail detection options
Scalable single-server and clustered environments
Carrier-grade connectivity
Reliable SIP Trunking for Business and Call Centres
Replace expensive traditional telephone lines with flexible SIP trunking. Add channels as your business grows, manage multiple numbers, and reduce communication costs without compromising call quality.
South African geographic and non-geographic numbers
Multiple concurrent call channels
Business continuity and failover options
Number porting assistance
Call detail records
Flexible channel capacity
Compatible with Asterisk, Vicidial, 3CX, FreePBX, and most IP-PBX platforms
Solutions for high-volume outbound traffic
Flexiblechannel capacity
LocalSouth African numbers
Readyfor major IP-PBX platforms
Scalablefor high call volumes
Business VoIP
A Professional Phone System That Works Anywhere
Give your employees a complete business telephone system without expensive on-site hardware. Make and receive calls using IP phones, computers, webphones, or mobile applications.
Extensions for every employee
Call queues
IVR menus
Call forwarding
Voicemail
Conference calling
Call recording
Ring groups
Working-hours routing
Remote and hybrid working support
Management reports
Bulk SMS South Africa
Reach Thousands of Customers in Seconds
Send targeted SMS campaigns, payment reminders, appointment notifications, lead follow-ups, customer updates, and promotional messages through an easy-to-use bulk SMS platform.
Fast message delivery
Campaign scheduling
Contact-list uploads
Delivery reports
Personalised messages
API integration
South African mobile network coverage
Marketing and operational communication
Campaign communication at scale
Upload contacts, personalise content, schedule sends, monitor delivery, and integrate operational notifications through an API.
SMSpromotions
OTPnotifications
APIautomation
Livedelivery reports
Industries
Built for Businesses That Depend on Conversations
Call Centres
BPO Companies
Insurance
Financial Services
Debt Collection
Lead Generation
Sales Teams
Customer Support
Medical Practices
Property Companies
Logistics
Retail Businesses
Simple onboarding
Get Connected in Four Simple Steps
Tell Us What You Need
Share your team size, call volume, campaign type, and business requirements.
Receive a Custom Solution
We recommend the right voice, dialler, hosting, number, and SMS services.
We Configure Everything
Our team installs, configures, tests, and prepares your platform.
Start Communicating
Your agents or employees can begin making and receiving calls.
Practical expertise
Built on Real Call-Centre Experience
“Our solutions are not generic packages. We design systems around the way your business operates.”
TrueVoip combines extensive telecommunications and call-centre experience with practical technical knowledge. We understand the importance of uptime, call quality, reporting, agent productivity, scalability, and responsive support.
Flexible commercial models
Flexible Packages for Every Business
Pricing depends on the number of users, channels, call volumes, hosting requirements, destinations, and additional features.
Small & growing teams
Business VoIP
Suitable for small businesses, remote teams, and office telephone systems.
- Hosted extensions and numbers
- IVR, queues and call routing
- Remote working support
- Management reports
Call-centre ready
Call-Centre Solutions
Suitable for outbound sales, collections, support, lead generation, and BPO operations.
- Vicidial hosting and configuration
- Predictive dialling
- Recording and reporting
- Voice capacity matched to volume
Scale & integration
Enterprise & Custom
Suitable for larger deployments, high call volumes, custom integrations, and multi-server environments.
- Clustered environments
- Custom CRM and API work
- Business continuity design
- Tailored support options
Customer feedback
Trusted by Businesses That Rely on Every Call
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“Customer testimonial placeholder — replace this text from the Testimonials section in WordPress when approved customer feedback is available.”
Frequently asked questions
Clear Answers Before You Get Started
VoIP allows businesses to make and receive telephone calls through an internet connection rather than traditional telephone lines.
Number porting may be available depending on the number type, network, and current provider.
Yes. Agents and employees can connect from approved remote locations using compatible phones, webphones, or softphones.
Yes. TrueVoip offers Vicidial installation, hosting, configuration, optimisation, maintenance, and support.
Integration options are available through APIs, webhooks, screen pops, custom development, and supported third-party platforms.
Yes. Call recording can be enabled for business VoIP and call-centre environments, subject to the chosen solution and applicable legal requirements.
Yes. Solutions can be designed for small teams as well as large call-centre and enterprise environments.
Request a consultation
Let’s Build the Right Communication Solution for Your Business
Tell us about your business, team size, call volumes, and communication requirements. A TrueVoip specialist will help you choose the right solution.
Ready to Improve the Way Your Business Communicates?
From cloud telephony and SIP trunking to fully managed call-centre platforms, TrueVoip gives your team the technology to connect, perform, and grow.