Legal & privacy
Acceptable Use Policy
TrueVoip communication services must be used lawfully, responsibly, and in a way that protects networks, recipients, and other customers.
This page provides general website wording and should not be treated as legal advice. Contractual services may include additional service-specific terms.
Prohibited use
Services may not be used for fraud, harassment, unlawful interception, unauthorised access, caller-ID manipulation, spam, prohibited content, network attacks, or activity that violates applicable law or third-party rights.
Calling and messaging compliance
Customers are responsible for lawful contact lists, required consent, DNC management, marketing rules, number presentation, recording notifications, and the content of calls or messages.
Protection of service
TrueVoip may investigate suspected abuse and may restrict or suspend affected services where reasonably necessary to protect recipients, infrastructure, providers, or legal compliance.
Contact
Questions can be sent to info@truevoip.co.za.